IT Maintenance & Cable Check Portal

Main Portal

Submit New Ticket

Portal Status

Click any ticket row to inspect history, grab ownership, or update progress.

Active Maintenance Tickets & Resolution Aging

Filter:
Ticket ID Title Status Assignee Last Edited By Date Ticket Age / SLA Category Notes
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Cable and Connectivity Check (Matrix View)

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Audit Readiness & Room Coverage Status

Tracks overall station completion progress and exception verification without forcing arbitrary weekly resets.

Report Metrics Legend & Definitions:
🟢 Complete 100% of room stations fully verified & checked.
🟡 In Progress Ongoing coverage; partial stations checked.
🔴 Overdue / Unchecked Zero records or pending baseline inspection.
Room Name Latest Inspection Date Station Progress Coverage Status Total Stations
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IT Staff Inspection Output

Total station checks logged per IT staff member.

Staff Email Inspections Logged
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Resolution Compliance & Ticket Aging Summary

Categorizes open and unresolved findings by duration to prevent months-long bottlenecks.

Aging / SLA Category Count
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